"johannes" <johs@sizenospamfitter.com> wrote in message 
news:45BF555C.3AC3B764@sizenospamfitter.com...
> 
> 
> Mark Hewitt wrote:
> > 
> > "Johannes Andersen" <johs@sizefitter.com> wrote in message
> > news:45BF2AF3.1C19AA26@sizefitter.com...
> > > I can't take a nap or a bath, I can't go to the shops to buy food.
> > > Why? Because I'm awaiting a bloody gas inspection, and the ever so
> > > friendly gas lady could only say that they will come between 8am
> > > and 8pm: "Sorry, but that's how it is". And this is 2007!
> > 
> > Same with so many thinks, repairs, deliveries etc.
> 
> Not in my experience, they will usually say "morning" or "afternoon".


You can actually get BG to commit themselves to a morning or afternoon 
appointment. The only catch their is that they won't tell you on which day 
they intend to call.

> Tried to call BG on the 16/1, but couldn't get through their telephone
> queuing system. Then wrote to them the same day for making the appointment
> today. Heard nothing, but assumed that it would go ahead. Called BG this
> morning, got through and asked the gas lady if they were coming out, she
> said that they would come today. So I waited and waited. Then just had a
> curious telephone conversation, this time the man said at first that they
> had not received my letter, then blamed Royal Mail. But I insisted that
> this was nonsense, he then found "wait a minute" that they had actually
> received my letter, and had just written to me today! What a coincidence!
> to make an appointment for an inspection. Sounds very peculiar, like I
> have
> been bumped off from their daily schedule. I have now wasted time and
> money.


Have you considered signing up to their Gold Care Scheme. It doesn't mean 
that anyone will ever turn up when they say they will, but for just £47.50 a 
Year (Direct Debit only), they do guarantee that
when you speak to anyone at BG they will occasionally provide you with a 
very convincing impression that they actually give a toss about doing 
anything to help you.

Or maybe go for the Platinum Care Scheme at £74.99 a Year when they will 
*always* give you the same false impression.

Remarkably good value by today's standards !

Joe Lee